Broadstar Inc
Software Development
Why pick this one
Broadstar Inc provides dedicated AON fiber to every unit, up to 10 Gbps symmetrical internet, and assigned on-site technicians for Florida communities.
Best for
- HOA communities seeking dedicated fiber internet for every unit
- Property managers needing an assigned on-site technician
- Senior living communities needing fiber-based VoIP phone service
- Communities seeking bundled internet, television, and phone service through HOA fees
- Florida communities needing a dedicated account manager and local support center
Look elsewhere if
- Individual customers seeking a standalone retail internet plan outside a managed community
- Communities outside Florida
- Customers seeking services other than fiber internet, IPTV, or VoIP phone service
Specialties
- Dedicated AON fiber internet to every unit
- Up to 10 Gbps symmetrical fiber internet
- BroadStreamTV IPTV with 200+ live HD channels, Replay TV, and Cloud DVR
- VoIP phone service over fiber
- WiFi 7 gateways for new Broadstar installations
What makes them different
- Dedicated fiber pair to every unit rather than shared neighborhood infrastructure
- Full-time Broadstar technician assigned to each property and not outsourced to a third-party contractor
- West Palm Beach support center answers calls Monday through Saturday from 8 a.m. to midnight and Sunday from 8 a.m. to 10 p.m.
- Dedicated account manager provides quarterly check-ins and a direct escalation point for the community
- Internet, television, and phone services are typically bundled into one per-unit HOA fee with no individual resident bills
- Response time
- Same-day service from a full-time technician assigned to the property
Distilled from this business's own website.
Contact & Location
- Address
- 211 Cypress Pond Way, Wilmington, NC 28411-7171
- Website
- https://broadstar.com
- sales@broadstar.com
Services
- Fiber internet
- Internet protocol television
- VoIP phone service
- Community technology support
- Account management for HOA boards and property managers