Charlotte Purvis
Professional Services
Why pick this one
Charlotte Purvis has over 25 years of experience and offers a certification in customer communication to strengthen team skills.
Best for
- customer service professionals seeking communication training
- organizations looking to enhance their customer satisfaction
Look elsewhere if
- individuals seeking basic customer service tools
- those looking for in-person consultations outside Raleigh
Specialties
- Certified Customer Communication Practitioner (CCCP) certification
- Customer communication training with the 3-F Formula
- Online course on customer communication
Certifications
- Certified Customer Communication Practitioner (CCCP)
- affiliated with CSIA
What makes them different
- Developed the 3-F Formula for effective customer communication
- Offers practical guidance with real-world examples
- Published author of 'The Customer Communication Formula'
- Response time
- respond as soon as possible
- Years in business
- 25
- Serves
- Raleigh
Distilled from this business's own website.
Contact & Location
- Address
- 8311 Brier Creek Pkwy, Raleigh, NC 27617-7328
- Website
- https://www.charlottepurvis.com/lets-talk
- welcome@charlottepurvis.com
Services
- Online training and development
- Speaking and events
- Consulting