City of Durham, NC Government
Public And Government Association
Why pick this one
City of Durham provides Durham One Call for non-emergency requests through 24/7 text, online forms, an app, or phone support.
Best for
- Reporting missed trash collection
- Starting new water service
- Changing a water billing account
- Checking trash and recycling collection schedules
- Requesting ADA accommodations for City programs or events
- Tracking a submitted non-emergency City service request
Look elsewhere if
- Emergency situations requiring 911
- Requests needing immediate resolution, since response times vary by department, request type, and request volume
Specialties
- Non-emergency City service requests
- Starting new water service
- Water billing account changes
- Missed trash collection reports
- Trash and recycling schedule lookup
- ADA accommodation requests
What makes them different
- Accepts service requests by 24/7 text message at 919-813-6315
- Offers online requests, a mobile app, and phone support at 919-560-1200
- Provides English or Spanish phone assistance
- Allows residents to receive email updates and check request status through an account
- Handles ADA communication-aid, policy-modification, accessibility complaint, and grievance contacts
- Serves
- Durham
Distilled from this business's own website.
Contact & Location
- Address
- 101 City Hall Plz, Durham, NC 27701-3329
- Phone
- +19195601200
- Website
- https://www.durhamnc.gov/1439/Durham-One-Call
Services
- Municipal information and service requests
- Water utility customer support
- Solid waste and recycling support
- Public alerts and emergency information
- Accessibility assistance and complaints