Client Savvy
Professional Services
Why pick this one
Client Savvy was founded in 2004 and specializes in customer experience management for AEC and professional services firms.
Best for
- AEC firms seeking to improve client feedback processes
- organizations needing real-time customer insights
Look elsewhere if
- firms outside of AEC or professional services
- businesses looking for generic customer feedback platforms
Specialties
- customer experience management
- voice of customer programs
- milestone-based feedback tracking
Certifications
- Net Promoter System®
What makes them different
- purpose-built for AEC and professional services
- uses patented CXI scale for feedback measurement
- AI-powered follow-up assistant
- real-time insights and benchmarking
- 83% of at-risk clients saved
- Response time
- real-time feedback data
- Years in business
- 19
Distilled from this business's own website.
Contact & Location
- Address
- 310 S Harrington St, Raleigh, NC 27603-1818
- Phone
- +18664337322
- Website
- https://clientsavvy.com/
Services
- customer feedback software
- data analysis
- customer relationship management