Confero
Marketing Consultant
Why pick this one
Confero has over 37 years of experience in customer experience research and was recognized as a CO-100 Top Business of the Year in 2024.
Best for
- companies seeking comprehensive customer experience insights
- brands needing multi-location consistency in service evaluation
Look elsewhere if
- individuals seeking quick, low-cost mystery shopping options
- small businesses not needing extensive customer research services
Specialties
- mystery shopping
- compliance audits
- customer satisfaction surveys
- social media monitoring
- digital experience evaluations
Certifications
- Better Business Bureau’s Torch Award for Marketplace Ethics
- CO-100 Top Business of the Year 2024 by U.S. Chamber of Commerce
What makes them different
- specializes in multi-channel customer experience programs
- offers customized dashboard views for performance tracking
- provides flexible research programs tailored to client needs
- recognized for ethical business practices
- delivers actionable insights designed to improve service
- Years in business
- 37
- Serves
- United States
Distilled from this business's own website.
Contact & Location
- Address
- 535 Keisler Dr, Cary, NC 27518-9308
- Phone
- +18003263880
- Website
- https://www.conferoinc.com/shoppers-center/
- info@conferoinc.com
Services
- customer experience research
- mystery shopping
- auditing
- compliance verification
- employee engagement programs