Duke Energy

Public Utility Company

Why pick this one

Duke Energy Operation Center provides outage alerts by text, email, or phone across six states, including North Carolina and Florida.

Best for

  • Customers needing electric utility service in North Carolina, South Carolina, Ohio, Kentucky, Indiana, or Florida
  • Customers who want text, email, or phone outage alerts
  • Customers managing bills through online autopay and one-time payments
  • Customers seeking energy usage analysis
  • Customers exploring clean energy or electric vehicle programs

Look elsewhere if

  • Customers seeking utility service outside the six listed states
  • Customers needing a city-specific service area that the website does not identify

Specialties

  • Electric power outage alerts and restoration updates
  • Residential electricity billing and payment management
  • Start and stop service
  • Clean energy and electric vehicle programs

What makes them different

  • Service-location selection covers North Carolina, South Carolina, Ohio, Kentucky, Indiana, and Florida
  • Outage alerts are available by text, email, or phone call
  • Online accounts support autopay, usage analysis, billing notifications, and outage updates
  • In-person payment locations and one-time online payments are available
  • Clean energy and electric vehicle programs are offered

Distilled from this business's own website.

Contact & Location

Address
957 Spartanburg Hwy, Hendersonville, NC 28792-5818
Phone
+18286982034
Website
https://www.duke-energy.com/home

Services

  • Electric utility service
  • Outage reporting and notifications
  • Billing and payment options
  • Energy usage tracking
  • Financial assistance
  • Industry energy solutions

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