Global Contact Services

Corporate Office

Why pick this one

Global Contact Services specializes in call center services, providing 24/7 coverage and achieving a 13-second average hold time.

Best for

  • businesses needing quick customer support solutions
  • organizations requiring flexible staffing models
  • companies focused on customer satisfaction during peak times

Look elsewhere if

  • businesses looking for in-house staffing solutions
  • those requiring services outside customer service or claims processing

Specialties

  • call center services
  • customer service outsourcing
  • telecommunications support

What makes them different

  • staffing and management solutions within 30 days
  • maintained the COVID Hotline for 68,000 MTA New York City Transit employees
  • assisted in processing over 700,000 unemployment claims in three months
Response time
average hold time is 13 seconds

Distilled from this business's own website.

Contact & Location

Address
118 S Main St Ste B, Salisbury, NC 28144
Phone
7046479621
Website
http://www.gcsagents.com/
Email
Sales@GCSagents.com

Services

  • customer support
  • business process outsourcing
  • claims processing

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