Keona Health

Information Technology Company

Why pick this one

Keona Health provides healthcare CRM, 24/7 patient scheduling, and Schmitt-Thompson-based nurse triage with SOC 2 Type 2 auditing.

Best for

  • Healthcare practices overwhelmed by patient calls
  • Medical groups needing 24/7 online appointment booking
  • Organizations managing complex scheduling rules
  • Healthcare systems coordinating workflows across multiple locations
  • Practices seeking evidence-based nurse triage support

Look elsewhere if

  • Businesses outside healthcare
  • Organizations seeking a general-purpose CRM unrelated to patient interactions

Specialties

  • AI healthcare call answering
  • 24/7 patient self-service scheduling
  • Guided staff scheduling support
  • Clinical nurse triage decision support
  • Healthcare CRM

Certifications

  • SOC 2 Type 2 audited

What makes them different

  • Kara completes 90% of calls across all call types, either independently or with staff
  • Engage enables patients to book online 24/7 using the organization's scheduling rules
  • Elevate reports 99% of appointments scheduled correctly on the first attempt
  • Nurse triage uses Schmitt-Thompson and other evidence-based protocols
  • One healthcare CRM record covers patient interactions across every channel

Distilled from this business's own website.

Contact & Location

Address
510 Meadowmont Village Cir Ste 250, Chapel Hill, NC 27517-7584
Phone
19192468520
Website
https://keonahealth.com

Services

  • AI call center automation
  • Patient engagement
  • Appointment scheduling
  • Nurse triage software
  • Healthcare CRM
  • Enterprise healthcare integrations
  • Revenue analytics

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