Mecklenburg Health & Rehabilitation

Health

3.7 (63 reviews)
Well Reviewed Highly Rated Has Website Verified Hours Photo Gallery

Why pick this one

Mecklenburg Health & Rehabilitation is highlighted for their compassionate care and family-like atmosphere by multiple reviewers.

Best for

  • rehabilitation care for elderly patients
  • long-term care for residents who require continuous support

Look elsewhere if

  • expecting timely communication in emergencies
  • concerns about neglect or administrative issues

Specialties

  • rehabilitation care
  • long-term residential care

What makes them different

  • compassionate and caring staff noted in multiple reviews
  • family-like atmosphere mentioned by families of residents

What reviewers say

  • {'theme': 'staff compassion and care', 'sentiment': 'positive', 'quote': 'staff in all areas worked to make her life as pleasant as possible'}
  • {'theme': 'medical updates and communication', 'sentiment': 'positive', 'quote': 'I received prompt calls with medical updates'}
  • {'theme': 'consistent care quality', 'sentiment': 'positive', 'quote': 'received excellent care daily and was always treated with respect'}
  • {'theme': 'criticisms of neglect', 'sentiment': 'negative', 'quote': 'left for hours with a soiled diaper and had develop a diaper rash'}

Common complaints

  • {'theme': 'administrative accountability', 'quote': 'the top administrators are terrible...avoid accountability'}
  • {'theme': 'lack of communication', 'quote': "the facility claims Optum acts as their extension, while Optum says they aren't employees of the agency"}

Distilled from public reviews, this business's website, and editorial sources.

Contact & Location

Address
2415 Sandy Porter Rd, Charlotte, NC 28273, USA, Charlotte, NC 28273
Phone
(704) 583-0430
Website
https://www.sanstonehealth.com/locations/mecklenburg/

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