Pay Tel Communications
Telecommunications Company
Why pick this one
Pay Tel Communications, founded in 1986, provides secure correctional phone, messaging, video visitation, mail scanning, and tablet services nationwide.
Best for
- Correctional facilities needing integrated phone and messaging services
- Jails seeking secure on-site or remote video visitation
- Facilities needing call monitoring, voice verification, alerts, and investigative analytics
- Detention centers seeking tablets with education, entertainment, messaging, and reentry resources
- Organizations seeking free education and reentry resources for incarcerated individuals
Look elsewhere if
- Residential customers seeking general-purpose telecommunications services
- Businesses needing standard commercial internet or office phone services
- Organizations outside the correctional-facility or incarceration-support context
Specialties
- Correctional inmate telephone services
- Secure video visitation
- Secure off-site mail scanning
- Correctional facility tablets
- Call monitoring and investigative analytics
Certifications
- Better Business Bureau Accredited Business with A+ rating
What makes them different
- Founded in 1986 and expanded from the southeastern United States to nationwide service
- 100% employee-owned since 2024
- In-house information technology department develops custom platforms for key correctional product offerings
- 99% overall client retention rate, with more than 20% of customers retained for over 30 years
- Pathway to Achieve education platform is provided free to incarcerated individuals and won Gold at the 2024 Brandon Hall Group HCM Excellence Awards
- Years in business
- 38
Distilled from this business's own website.
Contact & Location
- Address
- 4230 Beechwood Dr, Greensboro, NC 27410-8107
- Phone
- 13368527419
- Website
- https://www.paytel.com
Services
- Correctional communications
- Phone calls
- Messaging
- Video visitation
- Mail scanning
- Tablet services
- Communication administration platforms
- Investigative tools and reports
- Education and reentry resources