Petco

Pet Store

4.1 (813 reviews)
Well Reviewed Highly Rated Has Website Verified Hours Photo Gallery

Why pick this one

Petco provides affordable dog training classes and is noted for their knowledgeable staff and pet product variety.

Best for

  • pet owners looking for training and grooming services
  • those needing a wide selection of pet supplies

Look elsewhere if

  • individuals seeking specialized aquatic pets without quarantine assurance
  • customers needing immediate assistance due to potential staff shortages

Specialties

  • dog training
  • pet grooming

What makes them different

  • offers training classes for dogs
  • carries a variety of pet supplies including medications
  • provides grooming services
  • specializes in products for various pet species including fish, birds, and reptiles

What reviewers say

  • {'theme': 'customer service', 'sentiment': 'positive', 'quote': 'every employee we interacted with was friendly helpful and incredibly knowledgeable'}
  • {'theme': 'training quality', 'sentiment': 'positive', 'quote': 'Emily is patient, knowledgeable, and truly cares about helping dogs and their owners succeed'}

Common complaints

  • {'theme': 'aquatic product quality', 'quote': 'They probably used it for their tank, and put it right back in the freezer for sale'}
  • {'theme': 'fish health and quarantine', 'quote': 'PETCO DOES NOT QUARANTINE FISH NOR DO THEIR SUPPLIERS'}
Serves
Charlotte

Distilled from public reviews, this business's website, and editorial sources.

Contact & Location

Address
3401 Pineville-Matthews Rd, Charlotte, NC 28226, USA, Charlotte, NC 28226
Phone
(704) 541-2473
Website
https://stores.petco.com/nc/charlotte/pet-suppl...

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