PetSmart
Store
Well Reviewed
Highly Rated
Has Website
Verified Hours
Photo Gallery
Why pick this one
PetSmart offers a well-stocked store with a wide variety of pet supplies and grooming services, plus veterinary care through Banfield.
Best for
- first-time pet owners needing supplies and services
- pet grooming
- adoption services
Look elsewhere if
- seeking specialized exotic pet care
- looking for lower-budget options
Specialties
- grooming
- boarding
- training
Certifications
- Banfield Veterinary Hospital
What makes them different
- well-stocked and clean store
- multiple pet services available
- active rewards program
- pet adoption opportunities
What reviewers say
- {'theme': 'customer service', 'sentiment': 'positive', 'quote': 'Excellent customer service at this store.'}
- {'theme': 'animal care', 'sentiment': 'positive', 'quote': 'The animals seem well cared for.'}
Common complaints
- {'theme': 'inconsistent service', 'quote': 'My sister had an appointment... she was told that the dog was too shy.'}
- Response time
- same-day delivery available
- Serves
- Matthews
Distilled from public reviews, this business's website, and editorial sources.
Contact & Location
- Address
- 9905 E Independence Blvd, Matthews, NC 28105, USA, Matthews, NC 28105
- Phone
- (704) 246-4919
- Website
- https://www.petsmart.com/stores/us/nc/matthews-...