Q-matic
Office Equipment
Why pick this one
Qmatic provides cloud-based Qmatic AI and on-premises Orchestra for queue, appointment, virtual queuing, analytics, and feedback management.
Best for
- multi-location organizations needing centralized customer journey management
- healthcare organizations managing patient flow from arrival to discharge
- government and DMV service centers managing queues and appointments
- retail banks managing branch visits and appointments
- organizations requiring virtual queues, SMS notifications, or remote video meetings
Look elsewhere if
- individual consumers seeking physical office equipment
- businesses needing a simple standalone printer, copier, or desk device
- organizations seeking published software pricing without first requesting a demo
Specialties
- queue management
- appointment scheduling
- virtual queuing
- customer feedback collection
- reporting and analytics
- virtual customer meetings
What makes them different
- Qmatic AI provides a cloud-based, all-in-one customer journey management platform
- Qmatic Orchestra provides an on-premises enterprise platform for organizations with multiple locations or complex requirements
- The platform supports queue management, appointment scheduling, virtual queuing, analytics, virtual meetings, messaging, and feedback
- Q-Store offers integrations and add-ons including HL7 Interface, Microsoft Teams, Zoom, Cisco Webex, digital signage, and SMS queueing
- Solutions are presented for healthcare, education, retail, DMV, retail banking, and government organizations
Distilled from this business's own website.
Contact & Location
- Address
- 95 Underwood Rd, Fletcher, NC 28732-9692
- Phone
- +18286671000
- Website
- http://www.qmatic.com/us
- info@qmatic.com
Services
- customer journey management software
- queue management systems
- appointment management
- virtual queueing
- business intelligence
- customer feedback
- digital signage and platform integrations