Southern Voices Inc
Health And Medical
Why pick this one
Southern Voices has answered calls since 1995 with live English- and Spanish-speaking agents 24/7/365 and HIPAA-trained agents.
Best for
- healthcare practices needing HIPAA-trained answering agents
- businesses needing after-hours or 24/7 call coverage
- property managers needing emergency maintenance triage and dispatch
- businesses needing live English and Spanish answering
- employers needing employee call-off, HR, ethics, or compliance hotlines
- small businesses needing lead capture, appointment scheduling, and message handling
Look elsewhere if
- Businesses seeking in-person reception staff rather than outsourced phone, email, or chat coverage
Specialties
- after-hours and 24/7 live answering
- emergency call triage and on-call dispatch
- English and Spanish bilingual answering
- appointment setting
- employee call-off, HR, ethics, and compliance hotlines
Certifications
- HIPAA-trained agents
What makes them different
- Physician-founded
- Live agents answer calls 24/7/365
- Live English and Spanish agents
- Plans start at $33
- Agents follow client-approved scripts and escalation rules
- Emergency
- Available
- Years in business
- 30
Distilled from this business's own website.
Contact & Location
- Address
- 2932 Lyndhurst Ave Ste 100, Winston Salem, NC 27103-4029
- Website
- https://www.southernvoices.com
Services
- business phone answering
- outsourced customer service
- inbound call center
- email, chat, and text support
- outsourced switchboard
- overflow answering
- virtual receptionist
- appointment scheduling
- emergency and disaster recovery lines
- employee hotlines