The Daniel Group
Business Management Services
Why pick this one
The Daniel Group has over 35 years of B2B CX expertise and offers managed programs with a dedicated team for customer feedback.
Best for
- B2B industrial companies seeking customer experience improvement
- Organizations needing specialized coaching and training for customer feedback
Look elsewhere if
- Companies looking for consumer-focused CX solutions
- Businesses outside the B2B industrial sector
Specialties
- Customer Feedback Improvement Programs
- CX Coaching & Training
- Employee Feedback Programs
- Market Research
What makes them different
- Managed CX programs supported by a team of 75+ U.S.-based CX analysts
- Captured over 1.5 million customer surveys
- Focused exclusively on B2B industrial markets for over 35 years
- Provides closed-loop follow-up to address customer dissatisfaction
- Offers industry-specific survey design and benchmarking
- Years in business
- 35
Distilled from this business's own website.
Contact & Location
- Address
- 400 Clarice Ave Ste 200, Charlotte, NC 28204
- Phone
- 8779674242
- Website
- https://thedanielgroup.com/?utm_source=GBP&utm_...
- info@thedanielgroup.com
Services
- Customer Experience Management
- CX Program Management
- Market Research