Truist
Bank
Highly Rated
Has Website
Verified Hours
Why pick this one
Truist offers no overdraft fees for eligible clients and has staff like Dominique who resolve issues others cannot.
Best for
- personal banking needs in Monroe
- business loans and related services
Look elsewhere if
- seeking high-level customer service consistently
- notary services with guaranteed reliability
Specialties
- notary services
- business loans
- mortgage loans
What makes them different
- offers no overdraft fees for eligible clients
- provides digital wallet access for easy transactions
- has a multi-channel service approach including phone and in-person support
What reviewers say
- {'theme': 'customer service', 'sentiment': 'negative', 'quote': 'she seems to not be trained on customer service well.'}
- {'theme': 'helpful staff', 'sentiment': 'positive', 'quote': "Dominique helped me over the phone with an issue that 2 other branches couldn't."}
Common complaints
- {'theme': 'inconsistent service', 'quote': 'which in turn caused overdraft charges because the deposit was held again three days later.'}
- Serves
- Monroe
Distilled from public reviews, this business's website, and editorial sources.
Contact & Location
- Address
- 791 E Roosevelt Blvd, Monroe, NC 28112, USA, Monroe, NC 28112
- Phone
- (704) 218-3141
- Website
- https://www.truist.com/branch/nc/monroe/28112/7...