How quickly does hospice respond to a referral in Surry County?
Mountain Valley says its referral team will be in touch within 48 hours. Care is available 24/7, including an after-hours phone number.
Does hospice provide care regardless of a patient's ability to pay?
Mountain Valley states that it provides care regardless of a terminally ill patient's ability to pay. Ask the provider what services and supplies are covered for your specific situation.
What hospice programs are available for children or patients with dementia?
Available programs include pediatric hospice, dementia and Alzheimer's support, veteran support, grief and bereavement support, and advanced lung and cardiac care. The pediatric program has CHAP Pediatric Care Certification.
When should I call hospice instead of waiting for a routine appointment?
Call the hospice provider's 24/7 or after-hours line when symptoms or caregiving needs cannot wait until the next business day. For an immediate life-threatening emergency, call 911.